Communication with NTREIS Staff about RETS

• All emails in regards to NTREIS RETS should be addressed to rets@ntreis.net which are forwarded to the entire NTREIS RETS team:

Nadia Zazharskaya, RETS Technical Lead;

Daniel Price, NTREIS Senior Database Administrator

David Blake, Senior Network Administrator; and

Pam Bass, Third Party Contract Administrator. 

This ensures there is always someone to respond to your questions.  Sending the email to any other email address may delay our response to your question.

• Emails to NTREIS should always include your Broker Tag or RETS login.  NTREIS Staff often has to look up a user’s data package or login.  As NTREIS approaches 300 RETS accounts, including your Broker Tag or RETS Login will help expedite this process.

• NTREIS asks that you keep your contact information current with a minimum of two contacts and alternate phone numbers and email if possible. If NTREIS needs to contact you or your firm, there will be two attempts made by email and two attempts made by phone.  If NTREIS does not receive a response in a reasonable time, your access to RETS will be turned off until you contact NTREIS.

Updated: 9/15/2010